Privacy Policy

Your privacy is important to us. It is Voilux’s policy to respect your privacy regarding any information we may collect while operating our website, voilux.com, and other websites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also inform you why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide the requested service. When we store data, we protect it using commercially acceptable means to prevent loss, theft, unauthorized access, disclosure, copying, use, or modification.

We do not share personally identifying information publicly or with third parties, except when required by law.

Our website may contain links to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide some of the services you desire.

Your continued use of our website will be regarded as acceptance of our practices regarding privacy and personal information. If you have any questions about how we handle user data and personal information, please contact us at support@voilux.com.

Voilux Cookie Policy

What Are Cookies?

As is common practice with almost all professional websites, this site uses cookies — small files that are downloaded to your computer — to improve your experience. This page describes what information they collect, how we use it, and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored, though doing so may downgrade or disable certain elements of the site’s functionality.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases, there are no industry-standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave all cookies enabled if you are not sure whether you need them, in case they are used to provide a service you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting your browser settings (see your browser’s Help section for how to do this). Please be aware that disabling cookies will affect the functionality of this and many other websites you visit. Disabling cookies may result in disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

The Cookies We Set

Account-related cookies:
If you create an account with us, we use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out, but in some cases, they may remain afterward to remember your site preferences.

Login-related cookies:
We use cookies when you are logged in so we can remember this action. This prevents you from having to log in every time you visit a new page. These cookies are typically removed or cleared when you log out to ensure you can only access restricted features while logged in.

Email newsletters-related cookies:
This site offers newsletter or email subscription services, and cookies may be used to remember if you are already registered and whether to show certain notifications valid only for subscribed/unsubscribed users.

Order processing-related cookies:
This site offers e-commerce or payment facilities, and some cookies are essential to ensure that your order is remembered between pages so we can process it properly.

Survey-related cookies:
From time to time, we offer surveys and questionnaires to provide you with interesting insights, helpful tools, or to better understand our user base. These surveys may use cookies to remember who has already participated or to provide accurate results after page changes.

Forms-related cookies:
When you submit data through a form, such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence.

Site preferences cookies:
To provide you with a great experience, we allow you to set your preferences for how this site runs when you use it. To remember your preferences, we set cookies so that this information can be recalled whenever you interact with a page affected by your preferences.

Third-Party Cookies

In some special cases, we also use cookies provided by trusted third parties.

This site uses Google Analytics, one of the most widespread and trusted analytics solutions on the web, to help us understand how you use the site and how we can improve your experience. These cookies may track items such as how long you spend on the site and the pages you visit, allowing us to continue producing engaging content.

For more information on Google Analytics cookies, please see the official Google Analytics page.

Third-party analytics are used to track and measure site usage so we can continue producing relevant content. These cookies may track things such as how long you spend on the site or the pages you visit, helping us understand how to improve the site for you.

From time to time, we test new features and make subtle changes to the way the site is delivered. When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience while on the site and to help us understand which optimizations users appreciate most.

As we sell products, it’s important for us to understand statistics about how many visitors to our site actually make a purchase. This data helps us make accurate business forecasts and ensure the best possible pricing.

User Commitments

By using this site, you agree not to:
A) Engage in illegal activities or those contrary to good faith and public order;
B) Distribute or publish any content that is racist, xenophobic, promotes illegal gambling, contains illegal pornography, advocates terrorism, or violates human rights;
C) Cause damage to the physical (hardware) and logical (software) systems of Voilux, its suppliers, or third parties, or introduce or spread computer viruses or any other hardware or software systems capable of causing such damage.

More Information

We hope this clarifies things for you. As mentioned earlier, if there’s something you’re not sure about, it’s usually safer to leave cookies enabled in case they interact with one of the features you use on our site.

This policy is effective as of August 2021.